Honestly, I'm not sure how to deal with this.
I have NEVER had anyone tell me they had a problem with the pizzas. If anything, and I've asked, they tell me: I would have liked red sauce instead of marinated tomatoes on my pizza! THAT'S IT! The whole idea behind the CustomMadePizzaGuy is this: from crust->sauce->toppings->cheese YOU design the pizza and I make it!
The pizzas are made to order, and the process and ingredients are in the description of the pizza. If you have any questions, contact me through the website: CustomMadePizzaGuy.com; you can email me at firstname.lastname@example.org, or call (708)-955-0443.
In closing, of course I will return your money if you had a problem, I just can't imagine what it would be.